No Refund Policy on Digital Courses

Policy Overview

We do not offer refunds on our digital courses. All sales are final.

Reasons for Our No Refund Policy

  1. Immediate Access: Our courses provide immediate access to all materials upon purchase. This allows you to start learning right away but also means that you have full access to the product from the moment of purchase.

  2. Downloadable Content: Many of our courses include downloadable worksheets and other content. Once these materials have been downloaded, we have no way to ensure they are not retained even after a refund.

  3. Digital Nature of Products: Unlike physical products, digital courses cannot be "returned" in the traditional sense.

  4. Value of Intellectual Property: Our courses represent significant investments in time, expertise, and resources. The value of the knowledge and skills imparted remains even if a student chooses not to complete the course.


Customer Satisfaction Commitment

While we do not offer refunds, we are committed to customer satisfaction:

  1. Detailed Course Descriptions: We provide comprehensive information about each course's content, format, and intended outcomes to help you make informed decisions before purchasing.

  2. Customer Support: Our team is available to answer any questions you may have about our courses before you make a purchase.


Exceptions

We reserve the right to issue refunds on a case-by-case basis at our sole discretion, typically only in the event of technical issues on our part that prevent course access.


Before You Purchase

We encourage you to:

  1. Carefully review the course description, curriculum, and posted faq’s.

  2. Contact our support team with any questions about the course content or format.


Questions or Concerns

If you have any questions about this policy or our courses, please contact our support team at [email protected].

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Copyright © Equitable Mediation Services, LLC
These courses contain materials protected under International and Federal Copyright Laws and Treaties. Any reproduction or distribution of the graphics, text, videos, and/or any other materials contained in a course, is strictly prohibited. Equitable Mediation and the Equitable Mediation Logo are registered trademarks of Equitable Mediation Services, LLC and may not be copied or used without permission.